Tuesday 18 August 2009

Waterwell - what we do - Blog #1

Hello again,

This is the first of a series of three short blogs that will outline for you, what we, at Waterwell, do for our clients. The reason I am doing this is that I realised that I have been writing my blog on and off for a year or so and have never made it clear what we do for a living.

So here goes...

On a general level, Waterwell designs, installs and maintains garden irrigation and lighting systems in private gardens throughout the South of England. We have unrivalled experience and have led this market for over 20 years. We are a customer driven and service related company that constantly focuses and re-focuses on the needs of our clients. Honestly, this isn't marketing drivel, it is really what we do.

To achieve this we employ the best people we can find and then invest in their training and self-improvement.

We employ a Business Manager who looks after the finances and the systems, we have two Estimators (Sarah Shepherd and Tom Barnwell) who visit gardens to discuss the needs and options available, we have an Operations Manager (Chris Newcombe-Bond) who ensures the systems are installed on schedule and without fuss, a Maintenance Manager (Darren Langley) who looks after all the systems we have installed in the past. We also have a qualified Electrician (obligatory for all outside electrical works), a Contracts Manager who manages the quality of the installations and a team of highly experiened Engineers who not only know how to install the systems but understand the needs and concerns of our customers.

As you can see, our clients can quickly identify who they need to speak to at any time and who is looking after their garden and their needs. Then if they are still unsure, they can always rely on our outrageous guarantee (see previous blog).

The result of all this is, that if you have an issue that relates to garden irrigation or lighting then we can solve it for you. Whether that is the irrigation of a single window box, a courtyard garden or a country estate. Whether you need a tap-based system, a tank and pump or a rainwater harvesting system. Whether you need a simple lighting layout to enable you to dine outside, a layered lighting system to provide different effects for different occasions or a complex, computer controlled, colour-change lighting system. Waterwell will give you straightforward, honest advice and will make the best use of your budget.

On top of that, because we have been around in the industry for a number of years, we are a useful resource for our clients. We have a pretty good idea who is hot and who is not. If you need a garden designer, a landscaper, someone to design your borders, a maintenance company, a garden furniture supplier, anything! then we can help you choose the right person for you needs.

Click on the start arrow in the control bar below and have a look at this video of an example of our work. Then, contact us if we can help you in any way; our telephone number 020 8742 8855 and our email is info@waterwell.co.uk

Next time, I will outline garden irrigation in a bit more detail. Until then...

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